Published on 18 June 2007

ALFA Fleet Quote, launched this month by CHP Consulting, appears set to revolutionise the formerly time-consuming paper process and increase efficiency by enabling Australian fleet managers to manage policies and bands online.
Fleet management is the third largest expenditure of any major corporation in Australia.

Designed to meet the needs of leading contract hire and fleet management operators, ALFA Fleet Quote sets new benchmark standards for service-level excellence delivered to car scheme drivers, employee car ownership (ECO) drivers and fleet managers.

The new web-based technology makes the cost of a company car totally transparent. Information is provided on whole-life costs, emissions and tax implications so that drivers can make the most informed decision, based on all relevant information.

"The level of service that drivers and fleet managers expect from their contract hire and fleet management providers has undergone a dramatic change which is in keeping with all customer service standards,” the associate director of CHP Australia, Kathryn Cussell, said.

"One of the most exciting features of the new ALFA Fleet Quote is that, while service levels and customer satisfaction are greatly enhanced, there is no increase in administrative costs.
“These advantages can be offered to all customers regardless of size, and this is something that has proven prohibitively expensive in the past.”

According to Ms Cussell, ALFA Fleet Quote allows drivers to choose from vehicles that are permitted within their company’s fleet scheme and specify those that meet their personal lifestyle requirements.

Drivers can save and compare multiple vehicle quotations, including different optional equipment permutations, performance data, safety characteristics and technical capabilities.

A standalone module, ALFA Fleet Quote can also integrate seamlessly with the comprehensive CHP ALFA software solution, that covers the full business cycle from web-based origination and pricing, through in-life processing and customer services to end of agreement asset disposal.

This means that all driver services and the entire vehicle lifecycle can be managed within the same system.

Ms Cussell said ALFA Fleet Quote demonstrated CHP’s “ongoing commitment to innovation and providing best-of-breed products which respond to the unique and changing needs of our asset finance clients”.