Asset Finance Europe: Hitachi Capital’s acquisition planted the seeds of future success
Asset Finance Europe reports on Hitachi’s growth with CHP’s help.
Published on 23 February 2010
Industrial Equipment Finance Ltd (IEF) was established in the late 1980s. Based in Redhill, Surrey, it specialised in the plant, machinery and general equipment financing sectors. CHP supported the company from its formation and when IEF was acquired by Hitachi Capital Business Finance (Hitachi) in 2004, the newly-enlarged business was able to expand its operations by utilising CHP’s technology.The success led Nathan Pratt, Hitachi’s head of operations, to confirm:
The use of ALFA has greatly improved our customer service levels. For instance, customers now benefit from the fact that their deals are processed more quickly and accurately than ever before, with the dispatch of final documentation a much swifter procedure. The ALFA functionality also allows the team to load up deals very early on in the process which, in turn, enables us to approve customer credit requests in less than half the usual time.The above was published online by Asset Finance Europe on 17 February 2010.
Reproduced by permission of the publisher.
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Asset Finance Europe: Hitachi Capital’s acquisition planted the seeds of future success