CHP Consulting

ALFA Systems Overview

ALFA Systems, CHP's enterprise solution for the asset finance industry, provides best-in-class support for Asset Finance and Automotive Finance.

ALFA's modular architecture means that it can be tailored to any asset finance organisation's needs.

  1. Proposal

    Point of sale web quotation capability, fully integrated with the ALFA asset finance package

    Key Benefits

    1. Multiple channels.
    2. Integrated pricing.
    3. Real time decisions.
  2. Proposal

    New-business workflow system to support the processing of new business from initial proposal through to activation of live agreements, providing enhanced enquiry and document management functionality to support the decision process

    Key Benefits

    1. Workflow driven.
    2. Flexible authorisation.
    3. Sales channel visibility.
  3. Credit

    Successful underwriting relies on bringing the right data together from within your organisation and beyond. Supported by configurable workflow, ALFA enables efficient and effective credit decisions.

    Key Benefits

    1. Process Ownership.
    2. Policy Automation.
    3. Decision Transparency.
  4. Product
    & Dealer

    ALFA lets you manage all aspects of your dealer relationships, from specifying products and add-ons to paying bonuses and commissions.

    Key Benefits

    1. Process Efficiency.
    2. Financial Accuracy.
    3. Product Range.
  5. Supplier

    Managing asset acquisition and supplier performance from order to delivery.

    Key Benefits

    1. Payment control.
    2. Multi currency support.
    3. Integrated order management.
  6. Wholesale

    ALFA’s Wholesale module enables the sophisticated end-to-end business processes that surround unit stocking, wholesale and floorplan finance to be delivered seamlessly to all parties.

    Key Benefits

    1. Self service.
    2. Single asset view.
    3. Functional depth.
  1. Asset

    Asset management in ALFA provides end-to-end asset lifecycle support, from specification to disposal.

    Key Benefits

    1. Whole-life profitability.
    2. Operational efficiency.
    3. Understand your assets.
  2. Customer
    & Contract

    ALFA provides total support for the administration of your portfolio, managing business processes and enhancing customer satisfaction levels through improved automation, flexibility and usability.

    Key Benefits

    1. Improved customer service
    2. Simplify key transactions
    3. Flexible contract management
    4. Complete audit trail
  3. Document

    ALFA’s flexibility in document production allows you to achieve the greatest automation, and will match the demands of your business.

    Key Benefits

    1. Powerful templating.
    2. Automated generation.
    3. Full document history.
  4. Finance &

    Whatever the nature of the transactions processed, we view financial rigour as the first priority in an asset finance system.

    Key Benefits

    1. Fully automated.
    2. Multi-GAAP support.
    3. Bullet proof financials.
  5. Collections

    ALFA supports all aspects of the collections lifecycle, from arrears identification to termination and repossession, and includes comprehensive workflow support and automation of common tasks.

    Key Benefits

    1. Efficient policy enforcement.
    2. Active resource targeting.
    3. Optimise recovery values.
  6. End of Lease

    ALFA provides comprehensive and configurable end-of-term functionality for all contracts and assets.

    Key Benefits

    1. Flexible settlement methods.
    2. Enforce maturity processes.
    3. Optimise resale values.
    4. Generate new business.
  1. Business
    Rules Engine

    ALFA Business Rules Engine automates your business decisions based on your rules, allowing you total process control.

    Key Benefits

    1. Automate complex decisions.
    2. Prove the benefits.
  2. Business

    Business intelligence tools in ALFA turn business data into information and insight.

    Key Benefits

    1. Efficiency through analysis.
    2. Visualise performance.
    3. Gain deeper business insight.
  3. Workflow

    ALFA workflow integrates closely with other ALFA modules to provide powerful CRM (customer relationship management) workflow and case handling for your processes.

    Key Benefits

    1. Business model support.
    2. Efficient resource utilisation.
    3. Improved customer service.
    4. Continual process improvement.
  4. Multicountry

    Global businesses need global solutions. Global processing in ALFA lets you conduct your business without borders, spanning languages, currencies and accounting standards.

    Key Benefits

    1. Global processes, one system.
    2. Regulatory compliance.
  1. Web

    Written in the latest technologies, ALFA uses a web-based interface to allow for simplified deployment and integration possibilities. Empower staff, partners and customers with an intuitive, highly customisable user interface test.

    Key Benefits

    1. 100% web.
    2. Easy deployment.
    3. Integration.
  2. Java

    Java technologies are the most widely adopted by companies worldwide.

    Key Benefits

    1. Adheres to technology industry standards.
    2. Runs reliably on all key operating systems.
    3. Independently proven for performance and scalability.

ALFA Systems v5.2 – New Features and Benefits

The goal of the development direction chosen by CHP Consulting for ALFA Systems is to provide all asset finance operators - whether local or global, SME or multinational - with a proven and flexible platform on which they can run their business in a way that lets them achieve success and growth.

Performance and Volume

ALFA’s performance and scalability have long set it apart from other offerings in the marketplace. The bar has been raised further with ALFA v5.2 through a series of performance enhancements and optimisations in this latest release. Evaluations run at both CHP and independent facilities have proved that ALFA meets the performance requirements of some of the largest asset and automotive finance portfolios that exist in the world today. The addition of support for Microsoft SQL Server (one of various supported databases) further extends the systems landscape within which ALFA can operate.

Regulatory Compliance and Control

The efficient enforcement of regulatory compliance is a challenging business issue, made worse as the burden of compliance has increased steadily throughout global asset finance markets, especially for consumer finance, during the past decade. To improve efficiency in this area, business rules in ALFA have been further enhanced to apply compliance controls throughout the agreement lifecycle. This additional capability allows business users to configure a regulatory framework within ALFA for automated compliance controls at each stage of a business process. This feature is being rolled out in North America to automate compliance with federal, state and local regulatory compliance requirements.

Lease Accounting and Administration

The bullet-proof accounting engine that underpins ALFA now has improved support for simple interest for the US market, as well as weekly rentals for the automotive sector. With actual/actual interest and asset-based depreciation, ALFA remains the most accomplished platform on the market. Further improvements to ALFA’s feature-rich lease administration platform include improved commission and subsidy structures such as partner margins, as well as multiple margin evaluation for the pricing of contracts. Insurance agreements, support for complex products, joint invoicees and advanced customer statement generation are also greatly enhanced.

Integration and Web Services

A cornerstone of the advanced ALFA v5 technical architecture is the ease of integration with other systems. This capability has been further enhanced in v5.2 with significant additional web services, providing a library of standard interactions used most commonly in the asset finance industry. This is a great example of the benefits delivered by ALFA’s modern technical platform, simplifying the implementation effort for what would previously have required a much greater degree of customisation.


CHP has formed an alliance with Vertex, the leading supplier of tax software to the North American market. ALFA has been fully integrated with the latest Vertex Indirect Tax O Series® solution, providing the most advanced federal, state and local tax capabilities available in the asset finance market today. For jurisdictions with complex tax rules, this-joined up approach greatly eases the tax compliance burden, ensuring that operators are always up to date with the latest rules and applying the right tax treatment to every lease transaction. The solution takes further advantage of the Vertex Tax Area Lookup and Address Cleansing capabilities to ensure customer and asset location data is always accurate.

Further North American Functionality

ALFA incorporates a framework, based on business rules and workflow, that differentiates between state and provincial regulatory compliance, including usury limits and fee processing. This framework streamlines end-to-end processes, enhances speed to market for new products, improves process completion times, and increases overall customer and dealer satisfaction.

ALFA has been expanded in several areas to provide enhanced support for US asset and automotive finance customers. Examples include further consumer finance-related changes, cementing ALFA as the leading solution for operators who offer both commercial and consumer, lease and loan finance. ALFA’s simple interest loan functionality has also been expanded to offer a wider variety of finance options and simplified administration of common processes, such as payment extensions and lease deferrals.

Efficiency and Power Users

The ALFA proposition continues to offer demonstrable savings for the company, department and user. The latest efficiency gains in the industry’s highest performing user interface include new tools for the power user, such as blanket portfolio and contract change, keyboard shortcuts for frequent actions, and spreadsheet upload and download facilities. Enhanced background processing ensures the system is always optimised to the needs of the operator.

Key Benefits

  1. 1 Outstanding performance and volume capabilities.

  2. 2 New compliance controls with business rules.

  3. 3 Integration with Vertex.

  4. 4 Extended library of web services.

  5. 5 Weekly rentals and enhanced simple interest accounting.